Yes. Landlords in Dubai can request a prospective tenant’s credit score through Etihad Credit Bureau’s Tenant Screening service. The tenant must approve the request through UAE PASS before the score is shared. The bureau currently lists a charge of AED 10.50 per request.
This guide covers the process, consent and practical questions to settle before a rental application moves forward.
How do landlords check a tenant’s credit score?
The bureau’s published process is:
- Open Tenant Screening through the official Etihad Credit Bureau app or website and complete the payment.
- Enter the prospective tenant’s Emirates ID number as requested by the service.
- The tenant receives a UAE PASS consent request and decides whether to approve it.
- The credit score becomes available after approval. The bureau says a declined request is refunded.
Keep the request within the official service. An estate agent’s ordinary enquiry form is not the place to enter an Emirates ID number or upload a credit report.
Can a landlord check my score without permission?
Through this Tenant Screening service, the score is only released after the tenant gives consent through UAE PASS. The official launch announcement describes this consent step as central to the service.
Before approving, check who is requesting the information and whether the request matches the rental application you are discussing. Ask the requester to explain any mismatch before you continue.
How much does tenant screening cost?
Etihad Credit Bureau lists AED 10.50 for each Tenant Screening request, checked on 8 September 2026. Verify the amount shown in the official service before paying. This is the screening charge, not a tenancy-registration fee or an agency fee.
Is a credit score the same as a full credit report?
The Tenant Screening product provides a credit score. Do not assume that consent to share a score automatically provides a landlord with a full credit report, bank statements or unrestricted access to other financial records.
For a rental decision, agree separately which supporting documents are needed and why. Compare the proposed payment schedule with the applicant’s circumstances rather than treating one number as a complete rental application.
Is tenant screening compulsory for every Dubai tenancy?
The official launch announcement introduces a consent-based service; it does not establish a universal requirement for every Dubai tenancy. Whether screening is requested in a particular application should be clarified with the landlord or authorised representative. Do not confuse the availability of the service with a new blanket rental rule.
What should landlords and tenants agree before applying?
- The property and offer: identify the unit, rent, move-in date and payment schedule being discussed.
- The screening request: explain who will request the score and how the applicant will recognise the UAE PASS notification.
- The next step: agree how the application will be reviewed after the response.
- Other documents: ask for a clear list and an appropriate secure channel.
For a practical apartment comparison, our Grande rental guide includes a checklist for rent, running costs, furnishing and lease terms. You can also explore our Downtown Dubai area guide if that is where you plan to rent.
Tenant credit checks: common questions
Who can use the service?
The bureau lists landlords, property managers and authorised brokers as users who can request a prospective tenant’s score.
Does an approved request guarantee a tenancy?
No. Sharing a score is one step in an application. Confirm the landlord’s decision and the agreed terms separately.
Does this replace the tenancy agreement?
No. Screening provides information for a decision; both sides still need to review and agree the rental terms.
Watch our tenant-screening explainer
The existing Seven Stones video introduces the consent process. Refer to the written steps above and the bureau’s current service information when making a request.
Discuss your Dubai rental enquiry
Register a rental enquiry with Seven Stones to discuss your property requirements or leasing plans. Please keep credit information and identity documents out of the initial enquiry.
